Shipping & Delivery Policy

Delivery Information for Your Purchase

Grove Park Center | United States & International Shipping

Website: https://groveparkcenter.com/

At Grove Park Center, we are committed to providing customers with a reliable, transparent, and straightforward shipping experience. Whether you are purchasing an ATV, UTV, side-by-side, motorcycle, personal watercraft, boat, or powersports accessory, our goal is to ensure that you understand the shipping costs, processing times, and estimated delivery schedules before completing your purchase.

Please review the following shipping information before placing your order.

1. Shipping Destinations

Grove Park Center offers shipping services throughout the United States and to selected international destinations.

Domestic Shipping

  • Shipping destination: United States
  • Availability: Nationwide
  • Shipping fee: $410 per order
  • Estimated transit time: 5–7 business days after processing

International Shipping

  • Shipping destination: Selected countries outside the United States
  • Shipping fee: $920 per order
  • Estimated transit time: 5–15 business days after processing
  • International shipping availability is subject to destination restrictions, import regulations, and carrier accessibility.

Customers placing international orders should verify destination eligibility before completing their purchase.

2. Order Processing & Handling Time

All orders placed through Grove Park Center are subject to verification, processing, and preparation before shipment.

Our standard processing schedule is:

  • Processing time: 1–3 business days
  • Processing days: Monday through Saturday
  • Order cutoff time: 2:00 PM Central Time (EST)
  • Closed for processing: Sundays and observed holidays

Orders received before 2:00 PM CT may begin processing on the same business day. Orders received after the cutoff will begin processing on the following business day.

Order processing may include payment confirmation, inventory verification, product inspection, packaging, shipping documentation, and coordination with the appropriate transportation provider.

Orders requiring additional verification or specialized freight arrangements may take longer. Customers will be notified if a significant delay is expected.

3. Estimated Delivery Times

Our estimated delivery timelines are calculated by combining order handling time with shipping transit time.

Shipping MethodHandling TimeTransit TimeTotal Estimated Delivery
United States1–3 business days5–7 business days6–10 business days
International1–3 business days5–15 business days6–18 business days

Delivery estimates begin from the applicable processing and shipping schedule.

Please note: Delivery times are estimates and are not guaranteed. Actual delivery dates may vary due to carrier schedules, weather conditions, remote destinations, customs inspections, public holidays, or other circumstances outside our reasonable control.

4. Shipping Rates & Charges

Grove Park Center maintains a straightforward shipping fee structure to help customers understand their delivery costs before placing an order.

United States Shipping

A flat shipping fee of $410 per order applies to domestic orders shipped within the United States.

International Shipping

A flat shipping fee of $920 per order applies to orders shipped to eligible international destinations.

All applicable shipping charges are displayed during checkout before customers finalize their purchases.

International customs duties, import taxes, and other government-imposed charges are not included in the shipping fee unless explicitly stated at checkout. Customers are responsible for these additional charges where applicable.

We do not impose undisclosed shipping charges after checkout. Any changes requiring customer approval will be communicated before proceeding.

5. Shipping of Powersports Vehicles & Large Equipment

Certain products, including ATVs, UTVs, motorcycles, boats, personal watercraft, and other oversized equipment, may require specialized freight transportation.

Our shipping coordination process may include:

  • Appropriate freight or vehicle transportation arrangements
  • Product inspection before dispatch
  • Secure preparation for transport
  • Coordination of delivery details with the customer
  • Shipping confirmation and tracking information when available

Customers may be contacted before dispatch to confirm delivery access and any necessary unloading arrangements.

For large or heavy equipment, customers should ensure that the delivery location can safely accommodate the transportation vehicle.

6. Shipping Confirmation & Order Tracking

Once an order has been dispatched, Grove Park Center will send a shipping confirmation email to the email address provided during checkout.

When available, this notification will include:

  • Shipping carrier or transportation provider
  • Shipment tracking number or freight reference
  • Estimated delivery date or delivery window
  • Relevant delivery instructions

Tracking updates depend on the carrier and may not appear immediately after dispatch.

For questions regarding shipment progress, customers may contact our support team.

7. Shipping Origin

Orders are dispatched from Grove Park Center’s designated fulfillment or distribution facilities.

Grove Park Center

4074 Hoover Rd
Grove City, OH 43123
United States

The address above is our published business contact address. The physical dispatch location may differ depending on product availability and fulfillment arrangements.

8. International Shipping & Customs

International shipments may be subject to additional requirements imposed by the destination country.

These may include customs inspections, import documentation, applicable duties, taxes, and local transportation regulations.

International customers are responsible for ensuring that the purchased products are permitted for import into their destination country.

Customs processing times are outside our direct control and may affect estimated delivery schedules.

If an international shipment experiences a customs-related delay, our support team can assist with available shipping information and documentation.

9. Delivery Delays

Although we make every reasonable effort to process and dispatch orders within the stated timeframe, occasional delays may occur.

Possible causes include severe weather, transportation disruptions, carrier capacity limitations, customs processing, unexpected inventory issues, or circumstances beyond our control.

If an order is delayed beyond the expected processing period, we will make reasonable efforts to notify the customer and provide updated information.

Customers who have not received their order within the expected delivery window should contact our customer support team for assistance.

10. Damaged, Missing, or Incorrect Shipments

We encourage customers to inspect their orders promptly upon delivery.

If an item arrives damaged, is missing, or differs from the product ordered, please contact Grove Park Center as soon as possible.

When reporting an issue, provide your order number, a description of the problem, and photographs of the item and packaging where applicable.

Our customer support team will review the concern and provide assistance consistent with our Refund & Returns Policy and applicable consumer protection laws.

11. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Please review your full name, delivery address, telephone number, and contact email before submitting your order.

If you notice an error after placing an order, contact us immediately.

Address changes may be possible before dispatch. Once an order has shipped, modifications may depend on the carrier’s policies and shipment status.

12. Customer Support & Shipping Assistance

Our customer service team is available to answer questions regarding shipping fees, order processing, estimated delivery times, shipment tracking, and transportation arrangements.

Grove Park Center

Business Address:
4074 Hoover Rd
Grove City, OH 43123
United States

Phone: +1 (330) 200-8760

Email: info@groveparkcenter.com

Website: https://groveparkcenter.com/

Customer Service Hours:
Monday–Saturday: 9:00 AM–5:30 PM
Sunday: Closed

For faster assistance, please include your order number when contacting us about an existing purchase.